Fearless Feedback for Frontline Managers
Gain self-awareness, improve communication, and drive results with a proven 3-step process. This course is perfect for frontline managers and early career professionals looking to fast track their way to leadership success.
What you’ll learn
- Plan for a highly effective, one-on-one feedback conversation using a proven 3-step process
- Gain self-awareness around your own interpersonal communication style
- Identify the specific communication changes you can make to drive results while building trust with your colleagues
- Get equipped with simple methods to reduce the fear of giving feedback
This course will help you gain confidence and become more effective at driving performance through direct feedback.
You’ll become familiar with a simple, proven, 3-step process for planning a highly effective feedback conversation. You will also have a chance practice each of the three steps, and apply the process to your real world challenges.
The method that you will learn has its origins from a renowned MIT behavioral scientist who wrote and taught extensively throughout his long career on the topic of effective feedback for caring professionals.
The method you will use to improve your behavioral awareness and impact is called “D.A.P.” It has been used by tens of thousands of leaders around the world to drive results and build trust. The method is immediately applicable in the flow of work (and life). In addition to resonance in the context of a constructive feedback conversation, the method can be used to improve the impact of giving recognition.
You will learn through short lectures, workshop-style videos, learning quizzes, and tools, templates, and guides that you can use to strengthen results.
In addition to sharpening your communication skills around delivering feedback, you’ll equip yourself with a technique that will strengthen your relationships along the way.
Mastering this skill will set you apart from your manager peers and put you on the fast track to extraordinary performance and success.
Who this course is for:
- Frontline managers with teams of any size
- Early career professionals who want to fast track themselves to a leadership position
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