Customer Education
Learn how to implement Customer Education in your company and become a better prepared professional. Ideal for Customer Success, Marketing professionals, small business owners, and startups. Gain customer loyalty and retention with educational content.
What you’ll learn
- You will learn what Customer Education is and its main tools
- Learn about Customer Education metrics and what to measure depending on your goal
- Where to allocate your customer education strategy in your company
- What are the main tools at your disposal
Understand better what it is and how to apply Customer Education in your company and become a better prepared professional for new challenges.
Customer Education is about you accelerating your customer’s learning so that they find more and more value in your product or service.
Ideal for Customer Success and Service professionals who need their customers to better understand their product and service
Marketing professionals who would like to understand how to combine marketing with education to generate new, more qualified leads
Small business owners and startups who want to understand how they can gain greater customer loyalty and retention
Learn what it is, metrics and how to implement Customer Education in your company and startup! Let’s talk about instructional design theory here, how to choose your platform and you’ll be prepared to plan your first Customer Education content in a super straight to the point course, no fuss!
Hello there, my name is Ivan Chagas!
I’m a polymath and an online and in-person Brazilian instructor with more than 11,000 students in four languages. Self-employed with an instructional design studio, I work educating my clients’ clients by producing educational content, scripts, complete courses and entire educational platforms, always focusing on education and generating new business opportunities. So, I work on a daily basis with customer education!
Who this course is for:
- Ideal for Customer Success and Service professionals who need their customers to better understand their product and service
- Marketing professionals who would like to understand how to combine marketing with education to generate new, more qualified leads
- Small business owners and startups who want to understand how they can gain greater customer loyalty and retention
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