Order to Cash (O2C) – Receivables – DSO guide (All Levels)

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Last updated on April 10, 2025 1:35 am
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Master the Order to Cash process, improve DSO, and gain expertise in AR management. Ideal for finance professionals at all career levels.

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What you’ll learn

  • Good overview of the Order to Cash End to end process
  • Understand all the key concepts of O2C, Accounts Receivables and the impact it has on operations
  • Master the factors which impact Accounts Receivables, DSO and steps to improve the DSO and gain expertise in collections and working capital management.
  • Awareness of the lesser known components which can swing the DSO.
  • Acquire a fair idea of the roles and responsibilities in each of the teams.
  • Become proficient in accounting journal entries
  • Learn the importance of Credit risk assessment, Factoring and Escheatment process.
  • You will be considered as a subject matter expert and become a valuable resource in Order to Cash team for any organization
  • BONUS – A downloadable PDF comprising of Accounting Journal Entries – A simple compilation

Welcome to the world of Order to Cash. We will make an honest effort to cover all relevant topics in the Order to Cash cycle.

DSO made simpler for you:

  1. Factors impacting DSO,

  2. Why DSO swings and

  3. How you can make a difference in the overall working capital management.

  • ” The best course to understand the dynamics of AR and DSO”

  • ” DSO Decoded”

This course will be covered at multiple levels :

  • High level O2C Process with 6 major groups

  • 3 subgroups explained under each of the groups and

  • Deep dive into each of the subgroups and activities (with few practical examples and explanations)

  • This course will provide an overview of the following concepts

  • Order Management – Prospect becoming a Customer,

  • Order fulfillment – Delivery of goods or services and post fulfilment,

  • Invoicing, Invoice generation and Invoice circulation,

  • Revenue including Deferred Revenue and Unbilled Revenue,

  • Discounts and types of discounts

  • Accounts receivables – Collection follow up strategy, Dunning process,  Payment accounting, Cash application, Credit handling, BRS, Factors impacting DSO, Allowance for doubtful debts etc.

  • Reporting of Revenue and Receivables – Analysis and Business insights , Visual dashboards

  • Special topics like Customer, Credit rating, DSO Swings , Escheatment process, Factoring, etc.

  • Few Interview Questions specific to Order to Cash

  • Accounting Journal entries pertaining to end to end process useful for aspiring SAP professionals.

  • You can take up this course to understand some of the concepts and controls in O2C more specifically Accounts receivables and DSO, to perform better in your current role.

  • This course is relevant for all stages of your career – beginner, mid-level or senior levels.

  • This course is designed in a simple layman language and anyone who doesn’t have prior knowledge also can understand the basic concepts

  • This course can also be used for induction training for any levels

Who this course is for:

  • All Finance professionals who want to make a career in Order to Cash (O2C) Process
  • All Finance professionals who want to effectively manage Accounts receivables, Collections, DSO etc
  • All Finance professionals who want to learn the tricks of improving collections and reducing DSO
  • This course is relevant for all stages of your career – beginner, mid-level or senior levels.

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    Order to Cash (O2C) – Receivables – DSO guide (All Levels)
    Order to Cash (O2C) – Receivables – DSO guide (All Levels)
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