Free Reputation Management Tutorial – Media Monitoring: Guide to Online Reputation Management
Learn the fundamentals of media monitoring and online reputation management in this beginner-friendly course. Monitor various media platforms, measure brand sentiment, and identify potential PR crises. All you need is a computer, internet connection, and a media monitoring tool like Brand24. Perfect for marketing, PR, and branding professionals.
MEDIA MONITORING: GUIDE TO ONLINE REPUTATION MANAGEMENT
This class will show you the fundamentals of media monitoring, which is a common strategy used in PR and reputation management. Designed for beginners, no previous knowledge or experience working with media monitoring or social listening tools are necessary. We’ll take it from the top and introduce you to the basics of media monitoring, going over core concepts (like sentiment analysis) and important details (including how to filter for the most relevant results) that are essential to the very fundamentals of media monitoring.
What you’ll learn
By the end of this course, you’ll have the skills you need to:
Monitor various media platforms (social media, podcasts, discussion forums, blogs, news sites, review sites, etc.) for public mentions of your brand
Identify key topics that tend to come up alongside mentions of your brand
Measure the positive and negative feelings that people have toward your brand
Recognize the signs of a potential PR crisis
Compare the strength of your reputation with that of competing brands
What you’ll need
Computer or laptop
Internet connection
Media monitoring tool
All you need is a computer or laptop and an Internet connection to take this class. I’ll be using Brand24 to show you how to do everything mentioned above — to keep things consistent and clear, you may also want to follow along using Brand24 (the free trial lasts for 2 weeks, which is definitely enough time for you to learn the skills in this course).
The short media monitoring exercises after each video (apart from the introduction) will help you develop all the media monitoring skills that you gain from this class, as we work through each section together. If you have any questions, just let me know!
Who this course is for:
- Marketing professionals who are interested in media monitoring and reputation management
- PR professionals who are interested in reputation management
- Branding professionals who are interested in managing and protecting their brand reputation
