How to De-Escalate Conflict Using Behavioral Science
Learn how to effectively respond to conflict and solve problems without getting drawn into unnecessary drama. Jennifer Hancock, author and founder of Humanist Learning Systems, combines philosophy and science to teach behavioral psychology techniques. Perfect for conflict management professionals, managers, HR professionals, life coaches, and anyone struggling with interpersonal conflict.
What you’ll learn
- Stand your ground while still being compassionate.
- Avoid getting drawn into other people’s drama.
- Be able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations.
Can behavioral science help us learn how to respond to conflict so we can be happier and more effectively help solve our problems without getting drawn into unnecessary drama? Yes it can and Jennifer Hancock, author of several award winning books and founder of Humanist Learning Systems will teach us how. She specializes in humanistic management and programs focused on how to stop bullying and harassment using science. Her insights on how to combine philosophy and science to help solve our problems more effectively have helped countless people all over the world.
This program is based on behavioral psychology and discusses how your responses impact other people so that you can choose a response that will help you stand your ground while still being compassionate about the problem that needs to be solved. The goal of this program is to help you learn how to use the science of behavior to respond professionally even in situations where the people around you are freaking out.
Who this course is for:
- Anyone who struggles with interpersonal conflict
- Conflict management professionals
- Managers who need to defuse conflict and help their team reach consensus
- Human Resources Professionals
- Life Coaches and Conflict Coaches
- Director of Professional Development
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