Diploma in Alternative Dispute Resolution
Learn about common causes of conflict, how to overcome them, conflict-handling styles, negotiation skills, and alternative dispute resolution procedures.
Alison’s free online Diploma in Alternative Dispute Resolution (ADR) course provides a comprehensive review of dispute resolution. Alternative Dispute Resolution is the process of settling disputes without litigation. This course will teach you more about more this dispute resolution process, and covers topics such as common causes of conflict, how to overcome conflicts, and the main components of alternative dispute resolution practices.
What You Will Learn In This Free Course
Understanding Conflict
This module, outlines the different types of conflict as well as various causes and outcomes of conflict. You will also learn about common conflict-handling styles and how to resolve disagreements effectively.
Managing Negotiations
In this module, you will learn about the five stages of negotiation, how to avoid common mistakes in negotiation and effective strategies to use in negotiation. You will also learn about third-party negotiations including mediation and arbitration, tips on how to have successful negotiations, and ethical and cross-cultural negotiations.
Introduction to Alternative Dispute Resolution
In this module, you will learn about Alternative Dispute Resolution (ADR), the benefits of using ADR as a conflict resolution method, the ADR process, why ADR should be chosen as a resolution method, how to prepare for an ADR process, what to expect from an ADR process and how confidentiality is maintain during the ADR process.
Methods of Alternate Dispute Resolution
In this module, you will learn about the most common and uncommon methods of ADR. You will learn about when each type of ADR method is used and the benefits and drawbacks of each. You will also learn about situations where inequality can arise within an ADR process. and plans to overcome this.
Diploma in Alternative Dispute Resolution – First Assessment
You must score 80% or more to pass this assessment.; Module
What can ADR do?
In this module you will learn about different features of alternative dispute resolution (ADR) including the goals and possible uses of ADR and when to implement ADR programs in the context of rule of law assistance.
What Background Conditions are Important?
In this module you will learn about different ADR limitations and the background conditions that are important to achieve to have a successful ADR program.; Module
Program Design Considerations in ADR
In this module you will learn about program design considerations that contribute to the success of ADR. You will learn about the two categories associated with ADR program design considerations: planning and preparation and operations and implementations.
Taxonomy and Case Studies
In this module you will learn about how different ADR programs are used by designing ADR programs to suit various situations.; Module
Diploma in Alternative Dispute Resolution – Second Assessment
You must score 80% or more to pass this assessment.; Module
Course assessment
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