Working in groups and teams
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Learn the essentials of working in groups and teams with this free course. Explore team creation, roles, life cycle, conflict management, and performance evaluation. Gain valuable skills in recognizing the difference between groups and teams, understanding team constitution, identifying team development stages, and managing conflict. Enhance your knowledge of team processes and the manager’s role in facilitating them. Start your journey towards effective teamwork today!
This free course, Working in groups and teams, explores team working from start to finish. It looks at how successful teams are created, roles within a team, the life cycle of a team, how to manage conflict within teams and evaluating team performance.
Course learning outcomes
After studying this course, you should be able to:
Recognise the difference between groups and teams and understand when each is more appropriate
Understand issues in team constitution (team roles)
Identify the different stages of team development and how a manager can support the team at each stage
Understand and identify team processes (inputs, throughputs and outputs) and the manager’s role
Understand and manage conflict.
