CUST105: Customer Service
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Discover the comprehensive Customer Service Training Manual course, covering essential workplace skills, duties, and career prospects. Enroll now to gain valuable insights and develop the necessary skillsets for a successful customer service career.
First, read the course syllabus.
Then, enroll in the course by clicking “Enroll me in this course”.
Click Unit 1 to read its introduction and learning outcomes.
You will then see the learning materials and instructions on how to use them.
Unit 1: The Customer Service Workplace
Unit 2: Customer Service Duties
Unit 3: Customer Service Skillsets
Unit 4: The Customer Service Career
Unit 5: Course Project – Customer Service Training Manual
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