Active Listening: How to Be an Effective Communicator
Explore the benefits of active listening and gain the skills to successfully communicate in your personal and professional life with this online course from BoxPlay.
Who is the course for?
This course is designed for anyone interested in developing their communication skills.
It will be particularly useful for managers of teams who want to enhance communication in the organisation.
Effective communication skills are the superpower of the 21st Century. Thrilled to see BoxPlay tackle them.
Derek McGrath New Product and Service Value Stream Lead at The Dock
The active listening course was particularly good. I found so many nuggets on how communication impacts others. I also loved the flexibility across devices which means you can complete on the go!
Sita Toolan, Accenture Senior Innovation Lead
What will you achieve?
By the end of the course, you‘ll be able to…
Investigate the importance of active listening and the other three basic listening types.
Identify the key characteristics of passive listening and eliminate these habits to become a more active listener.
Identify the key characteristics of competitive listening and eliminate these habits to become a more active listener.
Identify the key characteristics of selective listening and eliminate these habits to become a more active listener.
Identify the key characteristics of active listening and promote these habits to become a more active listener.
Improve your approach to preparing for conversations or meetings to enable more active listening in yourself and in others.