Advance IT Troubleshooting for Desktop Support Professional

You’ll learn advanced Windows 10 and Windows 11 IT troubleshooting IT Support skills which require on the job in this course by a Microsoft Certified Solutions Expert (MCSE) certified trainer.

You’ll be able to prove yourself by learning advanced Windows 10 and Windows 11 IT troubleshooting knowledge while working as a Desktop support technician, technical support, or system administrator profile.

• We’ll create a virtual PC where you can practice without worry because changes made on the virtual PC will not affect your main physical system.

• I hope you’ve basic knowledge of Windows 10, Windows 11, Active Directory Domain, PowerShell, and have a system for practice.

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What Students Are Saying About The Course:

· 5 stars, “ Thank you for great lessons” – Khun Maung Hait.

· 5 stars, “ Very good teacher….. thanks man” – Slaven Petrisevac

· 5 stars, “ We need more details on this particular topics because it’s an interesting topic” – Md Ashikur Rahman Rifat.

· 5 stars, “ this is definitely a great match for i love everything about the course.” – Ephraim Bodiba.

· 5 stars, “ Great Course” – Nikola Ristic.

· 5 stars, “ Pace of teaching thanks so much” – Mukiibi Abdul.

· 5 stars, “ Very Helpful for my career” – Akouete Avessou

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We’ll cover the below Modules in this course:

Prepare Virtual Test lab

· Install Hyper-V on Local System

· Create Virtual Machine (VM)

· Download Free Evaluation OS Image

Installing Windows

· Installing Windows 10

· Hyper-V Interface Overview

· Increase Disk and Memory

· Use of Snapshot (Time Saving)

· Make USB Bootable with GUI Tool

· Make USB Bootable with Command (CLI Tool)

· Access Boot Menu

Troubleshooting without Reboot

· Fix stuck Windows service

· Fix Not Responding Application or Desktop

· Logoff Another User Manually

· Logoff user Remotely through PowerShell

· Delay in Replication of Assigned Permission

· Fix Domain Trust issue without Re-joining & Reboot

Optimize System Performance (Fix Slowness Issue)

· Monitor CPU, Memory & HDD Utilization

· Find & Kill High Utilization Process

· Check Startup time and Reboot

· Uninstall unwanted applications

· Run Disk Cleanup (Not Required System Files)

· Deep Cleaning Through TreeSize Free Tool

· Defragment Disk

· Disable Startup Applications

· Disable Unwanted Services

Active Directory Setup (Optional)

· Introduction

· Create Virtual Machine for Server 2019

· Install Windows Server 2019

· Rename System Name

· Server Manager Introduction

· Install Active Directory Role

· Promote Active Directory Domain Controller

· Set Static IP Address

Active Directory Introduction

· Active Directory Users and Computers (ADUC)

· Active Directory Administrative Center (ADAC)

· Manage Users (User Account, Service account, Group)

· Domain Rejoining

· Computer Accounts

· Info about Default Quota for Rejoining System

· Check Password Expiration and Account Status

File System Related Troubleshooting

· Recycle Bin Settings

· Cleanup Recycle Bin Data of Multiple Users Profile (Advance)

· Close Locked Open Files on File Server

· How To Fix Filename Is Too Long Issue

Useful Tricks for System Troubleshooting

· Configure Auto-Login setting on Windows

· Execute Application in System Account Context

Windows 11/10 Command-line Administration

· Install Windows 11 Virtually

· Introduction of Available Command line Tools

· Part-1 Get Installed App Details Through Commands

· Part-2 Get Installed App Details Through Commands

Many more lectures are in progress and will get updated in this course soon……..

Who this course is for:

• Who wants to advance their career in IT as Desktop Support Engineer or IT Help Desk Technician for System Administration.
• Who wants growth in their career by enhancing their technical skills.
• Who wants to be Master in fixing system related problems.