An Introduction to Process Improvement

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Certificate

Paid

Language

Level

Intermediate

Access

Free

Last updated on June 20, 2025 6:06 pm

This management training course explains how to use process improvement tools like process mapping to reduce waste and boost your organisation’s productivity.

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Process improvement helps understand the strengths and weaknesses of existing business strategies. This course will teach you how to analyse, redesign and improve business processes. You will learn the fundamentals of process improvement and an 8-step methodology to help you create continuous and sustained process improvement. Explore the different process mapping tools and their use in improving any business process.

What You Will Learn In This Free Course

  • Define ?process improvement?…
  • Describe the triggers and types of p…
  • State the uses of building ?As-is?, …
  • Summarise the eight steps involved i…
  • Define ?process improvement?
  • Describe the triggers and types of process improvement
  • State the uses of building ?As-is?, ?To-be? and ?Realised? processes when improving any process
  • Summarise the eight steps involved in delivering process improvement
  • Relate the importance of communication with SMEs to guarantee successful process improvement
  • Identify value-add and non-value-add steps in a process
  • List the tools used in mapping a process
  • Discuss how to map value, time, money and the physical flow of work in a process
  • What is Process Improvement?

    In this module, we will introduce you to the fundamentals of process improvement and how to deliver the improvement. We?ll show you how to map any business process using different tools and software. You?ll learn to identify, question and change the value and non-value add steps to reduce the waste of time and money and increase efficiency.

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      An Introduction to Process Improvement
      An Introduction to Process Improvement
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