An Introduction to Retail Associate
Learn how to succeed in the retail sector with this sales training course that covers the principles of consumer psychology, design, teamwork and safety.
Do you want to convince customers to buy a product without being pushy? Explore the roles and duties of retail associates and the skills required to engage potential buyers on a shop floor effectively. Discover the concept of ?retail psychology? and the importance of communication. In addition, we cover the idea of customer targeting, in-store and exterior store designs, health and safety regulations and team management in the retail business.
What You Will Learn In This Free Course
Working in a Retail Store
This module will introduce you to the duties and responsibilities of a retail associate. You will learn the importance of consumer psychology, communication skills and customer service in the context of the retail sector. Learners will be shown the role of store designs, health and safety regulations and team management in the retail industry.
Course assessment
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