Become a Call Center Team Leader
Unlock your potential and secure a promotion as a Team Leader in the Call Center Industry. Gain essential leadership principles, secrets, and interview preparation to excel in your career. This training provides the necessary knowledge on coaching, KPIs, time management, and leadership style. Don’t miss out on the opportunity to achieve the promotion you deserve. Join now!
What you’ll learn
- Obtain the Promotion as Team Leader in the Call Center Industry
- Learn Leadership Principles
- Learn all the Secrets about being a Great Team Leader
- Get prepared for the Job Interview
If you feel stuck in your career because you have been doing this job for a while
If you feel a sense of frustration because your great potential hasn’t been noticed
Or you got an interview but you didn’t pass it
let me tell you something: IT’S NOT YOUR FAULT
It’s not your fault, You haven’t been given the opportunity to receive the necessary information.
Nobody took the time to explain to you what this job is really about.
Nobody prepared you to answer the questions properly.
You didn’t have the proper mentor to succeed.
The good news is that this changes now!
In this training I’ll give you all the knowledge that you need to pass the interview and become Team Leader!
You will learn what being a Leader means,
what are the most important aspects to know about the job of a Team Leader and I will guide you through the key concepts such as
Coaching, KPIs, Time Management and Leadership Style-
And then we will look at the most frequently asked questions.
We will see what the Hiring Manager wants to know with those questions.
ARE YOU READY TO GET THE PROMOTION THAT YOU DESERVE?
I am and I’ll be waiting for you
Who this course is for:
- Call Center Agents stuck in their position
- Junion Team Leader struggling with their new role
- Everyone willing to get a job as Team Leader
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