Become a Champion Communicator
Improve your communication skills and navigate social and cultural differences with our comprehensive online workshop. Suitable for supervisors, small business owners, and self-employed individuals. Enhance your self-awareness and learn practical techniques to effectively communicate and negotiate for mutually acceptable solutions. Don’t let miscommunication hinder your success in today’s competitive business world.
What you’ll learn
- Use appropriate communication techniques that consider social and cultural differences to clarify and respond to information received.
- Use appropriate communication techniques and tools to suit different communication styles of people.
- Plan response to information received, taking into account the social and cultural background of recipient of information.
- Identify indications & triggers of conflict with individuals or groups of people.
- Define the conflict and highlight points of differences/contention objectively, taking into consideration social and cultural differences of parties involved.
- Negotiate for mutually acceptable solutions by all parties using effective communication and negotiation skills.
- Communicate outcome of negotiation and propose relevant recommendations with justifications to the supervisor.
Written and oral communication is not only about expressing your views, it’s about making your views understood. Someone has to do the work – it shouldn’t be your audience.
In today’s competitive business world and economy, effective communication skills is more essential than ever before. It is the foundation on which companies and careers are built and a crucial component of lasting success.
Did you know that 55% of communication is body language?
Learn how to increase your self-awareness in order to understand your current level of communication with others. Gain practical skills to improve your inter-personal communication through in-class exercises, presentations and feedback from your peers.
Who this course is for:
- This is highly interactive & comprehensive online workshop that’s targeted at staff in supervisory positions that have the responsibility for a group of staff engaged in teams, sub-units of the organisation or business.
- It would also be useful to people in small businesses or to self-employed workers.
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