Beginner Communication Skills
Learn how to deliver your message to others whether you are giving a presentation, speech or simply talking over the phone while in a business setting.
Whether you are giving a presentation to a full conference room or calling your boss, effective communication is the key to delivering your message. In this free online course, you will learn how to overcome your nervousness in any public speaking situation. You will also explore the techniques needed to avoid blunders when making phone calls and how to take control of your communication skills by always being professional in all situations.
What You Will Learn In This Free Course
Presenting and Public Speaking
In this module, you will learn how to effectively deliver your presentations. This includes the initial steps of creating a presentation or speech and tips to make you memorable. You will be introduced to various methods of practice that have been well tested. You will also study PowerPoint and what should be included on your slides.
Cellphone and Conference Calls Etiquette
In this module, you will learn how to effectively use your phone in your career. This includes communication skills when calling clients & bosses, mistakes that make you sound rude and tips on video conferencing. You will also learn how to organise and manage your voicemail to ensure that you don’t miss an important prospect or your boss.
Course assessment
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