Business Communication Skills

0
Certificate

Paid

Language

Level

Intermediate

Last updated on April 30, 2025 12:37 am

Learn the importance of effective communication in business with this comprehensive online course. Improve your skills in verbal and non-verbal communication, listening, asking questions, and more. Ideal for professionals, trainee accountants, and administrators looking to enhance customer service and build strong relationships. Also includes shortcuts for Microsoft Excel and Word. Boost your success and growth by mastering the art of conversation and eliminating communication barriers.

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What you’ll learn

  • What is communication?
  • Understanding communication barriers
  • Para-verbal communication skills
  • Non-verbal communication skills
  • Speaking like a star
  • Listening skills
  • Asking good questions
  • Appreciative enquiry
  • Mastering the art of conversation

BUSINESS COMMUNICATION SKILLS

It is crucial to communicate effectively in negotiations to ensure you achieve your goals. Communication is also important within the business. Effective communication can help to foster a good working relationship between you and your staff, which can in turn improve morale and efficiency.

Business communications the process of sharing information between employees within and outside a company. Effective business communication is how employees and management interact among each other to reach organizational goals and be more aligned with the core company values. Its main purpose is to improve organizational practices, eliminate silos, keep employees informed and reduce errors. Effective business communication is essential for success and growth of every organization. Unlike everyday communications, business communication is always goal oriented.

We communicate with people for the better part of everyday and should have mastered it by now. Yet, everyday miscommunications occur between people. This comprehensive online course will help delegates understand the different methods of communication and how to make the most of them.

Course Content:

  • What is communication?

  • Understanding communication barriers

  • Para-verbal communication skills

  • Non-verbal communication skills

  • Speaking like a star

  • Listening skills

  • Asking good questions

  • Appreciative enquiry

  • Mastering the art of conversation

Who will this package benefit?

Anyone who wants to learn to importance of effectively communicating with their peers and superiors, trainee accountants and administrators that have recently joined the workplace as well as organisations and individuals who want to improve customer service and build long term customer relationships.

Business professionals that require the skills to make successful presentations will also benefit from this self-study package as well as practitioners who may benefit from learning shortcuts that will enable them to use Microsoft Excel and Word more effectively and efficiently.

Who this course is for:

  • Anyone who wants to learn to importance of effectively communicating with their peers and superiors, trainee accountants and administrators
  • Business professionals that require the skills to make successful presentations will also benefit from this self-study package

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    Business Communication Skills
    Business Communication Skills
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