Business Etiquette – Improve Your Communication and Presentation
Master the art of confident and poised business communication, with this online communication and etiquette course from the Swiss Education Group.
Who is the course for?
This course is aimed at anyone who would like to develop their business and communication skills.
This includes:
Entry-level to middle management
Sales representatives
Business owners, export/import companies
Hospitality businesses
What topics will you cover?
Social Etiquette in a Professional Setting
The Art of Good Communication
Dining Etiquette and Conversation at Table
Intercultural Sensitivity
Diversity in the Workforce
Appearance, Poise, and Deportment
What will you achieve?
By the end of the course, you‘ll be able to…
Develop and apply an understanding of social and business etiquette in order to demonstrate its value to both an organisation and an individual’s personal brand
Reflect and feel confident in formal and informal social situations through an awareness of the conventions of dining etiquette and the art of conversation
Reflect and ensure a powerful impression on others consideration of effective self-presentation and grooming standards
Demonstrate the ability to communicate in an elegant and effective manner to develop and enhance global business relationships through cultural awareness and sensitivity