Case Study: Analyzing Customer Churn in Tableau

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Language

Level

Beginner

Access

Paid

Certificate

Paid

You will investigate a dataset from a fictitious company called Databel in Tableau, and need to figure out why customers are churning.

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Course Description

Are you ready to apply your Tableau skills to a real-world dataset?

What You’ll Learn

Exploratory analysis

In this first chapter, you’ll start exploring the new dataset and revisit creating calculated fields in Tableau to get a better understanding of why customers are churning.

Visualizing your analysis

In the last chapter, you’ll create Tableau interactive dashboards and arrange them into stories, so that you can share your results with stakeholders.

Investigating churn patterns

You’ll continue by leveraging the Tableau knowledge you gained from the prerequisite courses to further investigate why customers are leaving Databel.

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    Case Study: Analyzing Customer Churn in Tableau
    Case Study: Analyzing Customer Churn in Tableau
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