CCPA 101 – consumer rights & business obligations

California passed the Californian Consumer Privacy Act (CCPA) in 2018. It’s the United States’ strictest privacy law.

The CCPA creates new consumer rights. It imposes considerable business responsibilities and obligations.

The CCPA’s impact extends far beyond California. It affects many businesses located elsewhere. That’s if they collect the personal data of Californian residents.

The CCPA 101 course

• Gives the CCPA’s background and context

• Outlines the privacy rights granted to Californian consumers

• Explains a company’s responsibilities and obligations under the CCPA

• UPDATE DECEMBER 2022: The role of the California Privacy Protection Agency, the CPPA and key changes from 2023 due to the California Privacy Rights Act, CPRA

The course introduces the CCPA with video lectures.

1. Background & overview – how & why the CCPA happened, an overview and timeline

2. Key definitions – privacy terminology as used and applied within the CCPA

   Consumer

   Personal information

   Business

3. Penalties and enforcement – potential civil penalties for violations. The Attorney General’s stated approach to enforcement

4. Consumer rights – the four categories of rights granted to Californian consumers

   The right to know

   The right to delete

   The right to opt-out

   The right to non-discrimination

5. Business obligations – I – notice requirements and business procedures

6. Business obligations – II – procedures for responding to consumer requests and disclosing any financial incentives

7. CPPA update – the role of the California Privacy Protection Agency, the CPPA and a CCPA enforcement example

8. CPRA update – California Privacy Rights Act, CPRA timeline.  Legislative changes and key privacy elements affecting consumers and businesses

There are two online quizzes and a bibliography.

Course job aids

• A workbook – to help you reflect on CCPA related issues. Plus, indicative solutions

• Infographic – a printable CCPA graphic

• Poster – a printable CCPA overview poster

By course completion, you’ll

• Appreciate why and how the CCPA happened

• Know the rights granted to Californian consumers by the CCPA

• Understand business’s CCPA responsibilities and obligations

• Be aware of key changes taking effect in 2023

Who this course is for:

• Those responsible for handling consumer inquiries about a company’s privacy practices
• Staff involved with or responsible for CCPA compliance
• Those doing business in California or concerned about the CCPA’s impact