Clinical Communication Skills For Healthcare Professionals
Improve your clinical relationship with patients and colleagues as you gain the key communication skills to use in healthcare with this online course from St George’s University of London.
Who is the course for?
This course is designed for healthcare professionals who want to develop their clinical communication skills to improve their working clinical relationships with others.
It will be suitable for pre-registration students, students studying healthcare courses, and qualified staff who have an interest in improving their clinical communication skills.
The course is based on practices within the UK but is also applicable to health professionals globally.
What will you achieve?
By the end of the course, you‘ll be able to…
Explore the concept of active listening skills, understanding the other person’s experience
Reflect on and improve verbal communication skills, aiming to speak with clarity, accuracy and honesty
Reflect on and improve non-verbal communication skills including body language, eye contact and facial expressions
Develop emotional intelligence in communication and uncovering our unconscious bias
Apply relevant communication skills to develop compassionate relationships with others and deliver safer person-centred care
Explore communication techniques for effective team communication
