Cognitive Psychology: Employee and Customer Behaviour

Last updated on September 8, 2024 12:38 am

Category: Psychology

Delve into behaviour change and the tactics you can use to attract, understand, and influence your customers, from behavioural scientist Paul Dolan.

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Who is the course for?

This course is designed for anyone wanting to better understand customer needs and motivations.

It will be particularly useful if you are a team manager.

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Cognitive Psychology: Employee and Customer Behaviour