Conflict – Learn How To Resolve Conflicts Among Individuals
Learn how to recognize and manage conflict in business and personal settings with this comprehensive course. Gain valuable negotiation skills and understand the impact of unresolved conflict. Perfect for managers and anyone involved in group or team projects.
What you’ll learn
- Learn how to recognize conflict in its early stages
- Learn what damage conflict can do to a business
- Learn what damage conflict can do to an individual
- Learn what is needed for a successful negotiation
This course is designed to provide the student with the tools necessary to understand conflict between people. In it I define what conflict is. I lay out the groundwork for what often causes conflict. I discuss the affect, or impact, that unresolved conflict can have on the workforce and also the damage it can do to the individual.
I talk about some of the basic approaches to deal with conflict management and also discuss some key factors for negotiation. This includes some of the psychological matters that must be consider when dealing with conflict. I also discuss what some people consider to be the most effective method of resolving conflict and also the least effective.
If you are working with a small group or trying to convince your bosses to go along with your ideas, this is a valuable tool for you. All of us spend our time attempting to convince another person that we have valid opinions. It is part and parcel of everyday life, and the better equipped we are to communicate what is important to us, the easier it becomes for us to co-exist with others.
Not everything has to be an argument, not everything has to be a fight, it is ok to compromise, it is ok to negotiate, and it is possible to learn how to do it, if we know how to deal with conflicts.
Who this course is for:
- People either in management or those wishing to enter management
- The course will also be helpful for those involved in any type of group or team projects
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