Defining the Future of Quality: Understanding Quality 4.0
this course: Discover how digital technology is revolutionizing quality management. Learn about Quality 4.0, its origins, and its future implications. Assess your organization’s readiness and explore the challenges and opportunities of a digitalized environment. Perfect for industrial engineers, quality management practitioners, IT project managers, and those interested in applying data science in organizations.
What you’ll learn
- How digital technology is fundamentally changing the way organizations practice quality.
This course introduces Quality 4.0 which will transform quality management using the methods and tools of digitalization and artificial intelligence technologies. There are four major segments in the course:
The Origins of Quality 4.0 – Describing the historical developments leading to Quality 4.0.
Digitalization of Holistic Quality – Describing a holistic, integrated, system-wide approach to managing for quality results.
The Current State of Quality 4.0 – Providing three organizational assessment tools that can be applied by a management team to evaluate readiness for adopting Quality 4.0 based on process maturity, technology astuteness, and quality culture.
The Future State of Quality 4.0 – Discussion about how various digital technologies will create special challenges that business leaders must learn to manage as they advance their organization toward this newly digitalized environment.
Welcome to this program of study!
Who this course is for:
- Industrial engineering professionals
- Quality management practitioners
- IT project managers
- People curious about applying data science in operating organizations
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