Developing Clinical Empathy: Making a Difference in Patient Care
Discover the difference empathy can make to patient care, and improve your own clinical empathy.
Who is the course for?
The course is suitable for anybody engaged in healthcare who interacts with patients and would like to develop their empathic practice. This may include undergraduate students undertaking medical or healthcare-focused degrees, or even those looking to work in healthcare or applying to study healthcare qualifications. The learning outcomes for this course are transferable across all healthcare specialities and can be applied worldwide regardless of the type of the health care system.
If you’re a healthcare professional, you may find it useful to upgrade this course to support your continuing professional development (CPD). By upgrading, you’ll be able to take this course at your own pace and revisit the material at any time in future. Once you complete the course, you’ll receive a Certificate of Achievement as evidence of your CPD. This includes details of what you learnt and the number of learning hours required.
What topics will you cover?
What is empathy?
The importance of empathy in healthcare
Empathetic opportunities and responses
The challenges of showing empathy
Building resilience
What will you achieve?
By the end of the course, you‘ll be able to…
Describe the difference between empathy and sympathy
Explore the use of emotional and cognitive empathy
Explore the importance of empathy in healthcare
Identify empathic opportunities
Reflect on verbal and non-verbal empathic responses
Discuss the challenges of being empathic as a healthcare professional
