Effective communication in the workplace
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Learn how effective communication can impact workplace dynamics and personal perception. Develop and enhance your communication skills to overcome challenges and improve professional relationships. Discover different communication types and their workplace applications. Reflect on your current skills and unlock your potential for successful communication.
Course learning outcomes
After studying this course, you should be able to:
Describe different types of communication and how they are used in the workplace
Recognise the skills required for effective communication
Understand the impact that communication can have on how people are perceived by others
Identify how effective communication can overcome challenges in the workplace
Reflect on current personal communication skills and how these can be developed and used more successfully.
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