Fluent English over the phone
Learn how to communicate fluently and confidently over the phone with foreigners in English. This comprehensive course covers essential skills such as making and receiving calls, handling difficulties, and being polite. Improve your understanding and pronunciation of special characters and spelling alphabets. Suitable for anyone working in international companies or planning to work or move abroad. Not for beginners or native English speakers. Printable lists and test questions included. Start now and enhance your phone communication skills!
What you’ll learn
- Communicate fluently and with confidence over the phone. Recognize and be able to use the suitable expressions. Use an acceptable tone of voice, know how to be polite. Thanks to the visual elements the rules are easy to memorize and easier to recall.
Hello,
Do you have to handle phone calls with foreigners ? Is it difficult to understand them and express yourself the way you want to?
This course shows you how to
- make a phone call
- receive calls
- hold and transfer the calls, record a voice message, take and leave messages
- handle difficulties and end the call
- be polite in English
- greet and address people
It gives you alternatives to the spelling alphabets and presents the names and pronunciation of the special characters.
The course is built on 8 lessons. There are printable lists of the expressions and the spelling alphabet.
Also, you can check your understanding and communication with test questions.
Are you ready? Let’s get started. See you with the first episode.
Who this course is for:
- Anyone handling phone calls with foreigners in English. Anyone working at an international company as an assistant, a secretary or a customer service agent. Anyone planning to work abroad. Anyone planning to move abroad. Anyone having foreign friends. This course is not for beginners. Beginner students please avoid. This course is not for native speakers of English
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