Hospitality Management Studies
In this online course, learn about hotel management operations including the front office department and the housekeeping department.
This free online hospitality management course is designed to give you an insight into hotel operations. It will teach you how hotel departments work behind the scenes to provide a memorable experience to guests. You will learn about the organizational structure of a hotel, the functions of different hotel departments, and how they can work together to provide guests with an excellent hotel stay every single time.
What You Will Learn In This Free Course
Introduction to Hotel Management
In this module, you will learn all you need to know about hotel management, from the organization structure of a hotel to the functions of different hotel departments.
Hotel Front Office Operations
This module provides useful information on the hotel front office. You will learn about the day-to-day operations of the front of house and the four steps of the guest cycle.; Module
Hotel Housekeeping Department
This module teaches you about the housekeeping department and the various characteristics of this area. You will learn about different roles and the duties of key positions in this department as well as the room status codes.
Course assessment
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