Human Capital Management – Online Hospitality Course
Discover how to build an effective and motivated team using tools and techniques to recruit, select, and train your hotel staff with this online course from the Universidad de Palermo.
Who is the course for?
This course is designed for anyone with an interest in the tourism and hospitality sector. It will be especially useful to university students currently studying hospitality or for any professionals in the industry.
If you want to explore this subject further, you may be interested in these courses. They’re from the same provider and share the same overall learning outcomes:
Introduction to Tourism and Hospitality
Event Management in Tourism and Hospitality
Hotel Revenue Management
What will you achieve?
By the end of the course, you‘ll be able to…
Identify the aspects of human capital that transform them into a real competitive advantage in the organisations of the sector.
Investigate how to plan the staff needs in different departments of a hotel company.
Evaluate the functioning of highly competitive and motivated teams.
Explore the scope of changes in human capital management in the era of digitalisation and robotics.
Practice the processes of description and design of profiles in a context of permanent change in labour competences.
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