Introduction to Tourism and Hospitality
Gain an overview of the tourism and hospitality industry and lay the groundwork to understand its customers and challenges with this online course from the Universidad de Palermo.
Who is the course for?
This course is designed for anyone with an interest in the tourism and hospitality sector. It will be especially useful to university students currently studying hospitality or for any professionals in the industry.
If you want to further your knowledge, you may be interested in the following courses. They’re from the same provider and share the same learning outcomes:
Event Management in Tourism and Hospitality
Hotel Revenue Management
Human Capital Management in Hospitality
What topics will you cover?
Concept and classification of tourism.
Concept and classification of hospitality.
Tourists: their motivations, displacement, leisure, and free time.
Tourism as a socio-economic phenomenon.
Tourism and economic development.
Market: supply and demand (seasonality).
New modalities in tourist activity.
Digital transformation.
Tourism and climate change.
Sustainable heritage sites.
What will you achieve?
By the end of the course, you‘ll be able to…
Explore and understand the complications of the tourism sector.
Recognise the importance of the relationship between the tourist and the natural, socio-economic and cultural environment.
Identify the characteristics of transport companies, hospitality and food services as essential members in the tourism industry in digital environments.
Develop familiarity with the specific technical language of the sector.
Identify the techniques, the strategies, and the policies to facilitate a sustainable tourism development.
