Leadership and Management for Managers

0
Certificate

Paid

Language

Level

Intermediate

Access

Free

Last updated on December 5, 2025 1:41 am

This management training course provides the leadership skills you need to boost morale and teamwork, handle complaints and make tough workplace decisions.

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The general performance of an organisation depends almost entirely on the quality of its managers. Like in any other role, continuous professional development is key to self-improvement. We have developed this course for managers who want to lead strong, highly empowered teams, regardless of their managerial level. You will acquire not only management abilities but also effective communication and team-building techniques.

What You Will Learn In This Free Course

  • Recognise different management style…
  • Distinguish ?management? from ?leade…
  • Explain the formula for making meeti…
  • Outline the importance of teamwork…
  • Recognise different management styles
  • Distinguish ?management? from ?leadership?
  • Explain the formula for making meetings successful
  • Outline the importance of teamwork
  • Identify the two elements for handling complaints
  • State how to manage health and safety at work
  • List the fundamental principles of information and security
  • Explain the advantages of performance appraisals
  • Outline the guidelines for writing and conducting performance appraisals
  • Define ?grievances? and recognise the procedures for handling them
  • Discuss how to deal with performance problems and counsel people at work
  • Recall how to manage problems and make decisions as a manager
  • Management and Operational Skills

    You will gain knowledge of management and operational skills in this module, which are necessary for managers to carry out their duties. Understanding management, managing meetings, managing your team, customers, workloads, and standards are among the topics covered in this module.

    Workforce Leadership Skills

    You will learn how to manage personnel in this module, which involves defining who and what you want in a position when a vacancy develops, outlining the job description, outlining the interviewing process, and onboarding the new employee. Additionally, you will learn how to manage resources, conduct appraisals, and comprehend the order of change.

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      Leadership and Management for Managers
      Leadership and Management for Managers
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