Overcoming Biases in Diverse and Inclusive Environments
Learn how trust builds and erodes, and how biases impact relationships. Develop skills to connect with diverse perspectives and build stronger relationships.
What you’ll learn
- Apply the “Trust Gauge” analogy to better understand how trust builds and erodes
- Understand how verbal, visual, and contextual cues layer together to signal trustworthiness
- Advance our understanding of what it means to trust wisely.
- Explore research on the powerful universal ways we naturally and rapidly assess trust in strangers and relationships
- Build tools to strengthen our abilities toward true inclusion
- Leverage an expanded definition of diversity allows us to build even stronger relationships
There is no escaping natural biases each of us bring to every interaction in our lives and the picture becomes even trickier as we learn that despite what we may have been told, biases are not only necessary for survival, but can serve positive outcomes in some cases.
How do you embrace the positive aspects of bias, while shielding against the negative and opening your mind to new relationships? And how can we use trust to help us overcome some of these challenges?
Many people speak of biases as stereotypes, and we will use similar language in this course, while adding to our understanding. We will also explore how biases relate to the foundational need for trust in our relationships, especially in relationships with those who look, sound, believe, or otherwise differ from ourselves.
The first aspect we explore relates to how trust itself can be a bit tricky. Through understanding the unique challenges which trust presents, we can work to overcome and counter the impact in our relationships.
Next, we examine how implicit theories and presumptive trust serve as the underlying power for stereotypes and biases.
We then will learn three key tools which each of us can put to work across our relationships to simultaneously build trust safely in relationships, while also protecting us from the dangers of trusting too quickly.
Who this course is for:
- Anyone looking to have better relationships
- Executives striving to develop ground rules and understanding that empower collaboration and productivity across diverse perspectives
- Anyone curious about improving their ability to connect with others who are different from themselves
- Anyone looking to better understand how to communicate and connect across relationships
- Anyone looking to understand how natural biases impact work, home, and community environments
- Anyone looking to adjust their style and communication approach to build stronger relationships across different personalities and groups
- Individuals who want to build their understanding of how bias impacts relationships and the special challenges presented in diverse and inclusive environments
- Group organizers looking to create teams bonded in trust and varied voices/perspectives
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