Providing Trauma Informed Care in Business Certificate Class
Learn effective business communication skills tailored for trauma customers. Understand trauma’s effect on your clients and provide compassionate care. Get a certificate upon completion. Suitable for business owners and professionals in any industry.
What you’ll learn
- Learn What Trauma Is
- Understand Trauma’s Effect on Your Customer or Client
- Learn Effective Business Communications Tailored for Trauma Customers
- Learn Key Ingredients to Provide Compassionate Care in a Business Setting
- Communicate In the Manner Best Suited for Your Customer or Client
Through this introductory course with detailed slide presentation and assignments you will learn about what trauma is and types of trauma
We will explore how trauma effects memory
We will explore the tenets of Trauma Informed Care
We will learn about triggers
We will cover effective communication skills tailored for those who have experienced trauma
Learn about Active Listening
The course comes with a 30-day money back guarantee.
Upon request, you will receive a certificate from Pursuing Wisdom Academy upon completion of the course.
Crystal Hutchinson Tummala is a Pennsylvania licensed attorney. She has started several successful businesses and previously had her own law practice.
In 2018, Crystal Hutchinson Tummala founded Pursuing Wisdom Academy. The mission of Pursuing Wisdom Academy is to assist you with the achievement of your goals.
The library of courses offered by Pursuing Wisdom Academy is ever increasing and covers topics including Entrepreneurship, Course Creation, Life Coaching, Relationship Courses, Job Searching, Motivation, Grief and Bereavement, Contract and Legal Issues, as well as courses related to Spirituality. Crystal constantly researches various educational platforms and looks for areas where she can create additional courses that would benefit her growing student base.
She is humbled and grateful to have over 84,000 students in 190 countries.
The courses only require access to the Internet and a phone or computer to view the videos.
Who this course is for:
- Anyone Who Wants to Build Customer Trust
- Business Owners Who Want to Provide Quality Client Services
- Those Working in a Business Setting Wanting to Communicate Effectively
