Salesforce Administrator Certification Practice Exams – 2023

Salesforce is one of the fastest growing and most in-demand skills in IT right now, and adding a Salesforce Administrator certification to your resume can have a payoff almost immediately.

In order to pass Administrator certification, you’ll find that knowledge and experience of the Salesforce platform aren’t enough. You need to try plenty of practice questions that cover all of the study guide objectives and that are in a similar format to the actual exam; e.g. scenario based, multiple correct answers, It will help you understand confusing or difficult concepts from the official Salesforce Certification Exam Guide and brush up on your skills – all in a format that is similar to the actual exam and has been proven to work with thousands of happy customers.

In this course you have:

• Over 360 practice questions (Single and multiple choice questions as in actual exam, Scenario-based questions)

• Detailed explanations, and reference links

• 6 full practice exams of 60 questions each, same as the actual exam

• Practice questions that cover all 7 sections of the official Salesforce Certification Exam Guide:

                 -Configuration and Setup 20%:

• Describe the information found in the company settings (for example: company settings fiscal year, business hours, currency management, default settings).

• Distinguish and understand the administration of declarative configuration of the User Interface. (for example: UI settings, app menu, list views, global actions, Lightning App Builder).

• Given a scenario, demonstrate the proper setup and maintenance of users.

• Explain the various organization Security Controls. (for example: Setup Audit Trail, Login Hours, Session Settings)

• Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example: public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders)

• Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.

           -Object manager and lightning app builder 20%:

• Describe the standard object architecture and relationship model. (for example: standard object, parent/child, master detail/lookup/junction relationships, and record types.)

• Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.

• Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.

                 -Sales and Marketing Applications 12%:

• Given a scenario, identify the capabilities and implications of the sales process. (for example: sales process, opportunity, path, and forecast impact.)

• Given a scenario, apply the appropriate sales productivity features using opportunity tools. (for example: dashboards, lead scoring, Einstein opportunity scoring, and home page assistant.)

• Describe the capabilities of lead automation tools and campaign management. (for example: leads, lead convert, lead assignment rules, campaign and campaign members.)

                 -Productivity and Collaboration 7%:

• Describe the capabilities of activity management.

• Describe the features of Chatter.

• Describe the capabilities of Salesforce Mobile App.

• Identify use cases for AppExchange applications.

                 -Service and Support Applications 11%:

• Describe the capabilities of case management. (for example: case, case assignment rules, and queues.)

• Given a scenario, identify how to automate case management. (for example: support process, case auto-response rules, and case escalation.)

                 -Data and Analytics management 14 %:

• Describe the capabilities and implications of data validation tools.

• Describe the options available when creating or customizing a report or report type.

• Describe the impact of the sharing model on reports.

• Describe the options available when creating and modifying dashboards (e.g., dashboard components, data sources, chart types, Subscribing, running user).

                 -Workflow process Automation 16%:

• Given a scenario, identify the appropriate automation solution based on the capabilities of the tool.

• Describe capabilities and use cases for Flow.

• Describe capabilities and use cases for the approval process.

Who this course is for:

• This course is meant for people that are new to the Salesforce Platform.
• Anyone interested in studying for and passing the Salesforce Administrator Certification Exam will benefit from this course.
• Anyone interested in learning the Salesforce Platform from an experienced Salesforce professional with over a decade of experience.