Salesforce Basics
Learn about Salesforce, the world’s top CRM system. Understand its components, like Lightning for Sales and Community Cloud. Secure your Salesforce Organization and manage permissions. Implement Salesforce with in-depth readings, practical activities, and peer discussions.
In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization. The course includes in-depth readings and practical application activities within Salesforce’s Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.
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