Transforming Citizen Participation
Discover the best techniques to encourage citizen participation and learn how to engage at all levels of the public sector, from The University of Birmingham.
Who is the course for?
This course is designed for professionals who want to make an impact in the public sector at local, national, or international levels.
It will be of particular interest for those in key industries including local council and government, emergency services, or civil service.
What will you achieve?
By the end of the course, you‘ll be able to…
Assess the extent of social media usage and the motivation of the users
Explore different ways in which social media has transformed citizen participation
Critically evaluate the digital “front line” that has been created by social media where citizens can upload crime and incident reports
Assess the notion of “sousveillance” and its value in improving relationships with citizens
Assess the benefits and dangers of engaging with the public through social media
Assess the social media and networking strategies of different organisations
