Why Conflict Management Doesn’t Work
Learn how to effectively resolve conflicts and eliminate workplace bullying and harassment with this 1-hour program. Perfect for managers, HR professionals, and individuals struggling with conflict.
What you’ll learn
- Be able to set boundaries in conflicts and stick with them
- Know when to NOT use conflict resolution techniques
Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. It turns out that applying a conflict resolution model to a bullying or harassment situation makes the problem worse.
Course Overview
In this 1 hour program we will discuss the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively.
3 learning objectives
1) The difference between a conflict resolution model and a bullying elimination model
2) How a behavioral elimination model works
3) How to use the elimination model to resolve both conflicts and bullying/harassment
Who this course is for:
- Managers and Leaders looking to improve their skills
- Coaches and Counselors
- HR Professionals
- Individuals dealing with conflict unsuccessfully.
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