Workplace Communication Basics

0
Certificate

Paid

Language

Level

Intermediate

Access

Free

Last updated on May 3, 2025 10:32 pm

Learn how to improve your communication skills in this social skills training course that helps you interact with colleagues constructively in the workplace.

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What do most great employees have in common? Having excellent communication skills is essential in today?s workplace and this course can show you how you can improve yours. You will explore verbal, non-verbal and written skills. You will take a comprehensive look at many aspects of communication, including effective listening, proofreading your writing work, choosing the suitable contact medium and improving grammar, punctuation and spelling.

What You Will Learn In This Free Course

  • Define the characteristics of excell…
  • List five reasons to strive for effe…
  • Identify how verbal communication is…
  • Discuss strategies for effective lis…
  • Define the characteristics of excellent communication
  • List five reasons to strive for effective communication
  • Identify how verbal communication is used in the workplace
  • Discuss strategies for effective listening
  • Describe how conversations are the building blocks of professional relationships
  • Recognise how to end a conversation positively
  • Explain how solid writing skills can play a significant role in your career success
  • Establish the purpose of written communication
  • Categorise the different mediums of written communication
  • Estimate the benefits of writing for your audience
  • Outline the use of the ?broad-narrow-broad? structure
  • Evaluate the need to edit and proofread your writing
  • Workplace Communication Basics

    In this module, you will be introduced to the benefits of excellent communication skills at the workplace and how to achieve them for your professional success.

    Course assessment

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      Workplace Communication Basics
      Workplace Communication Basics
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