Food and Beverage Service in Restaurants, Bars and Banquets
Learn food and beverage service: service styles, crockery, cutlery, and glassware, silver service, table setting, taking orders, and upselling.
Good restaurant service is a skill built on etiquette, the right equipment, and attention to every guest. Lessons cover the styles of service, crockery and cutlery and how to use them, common glassware and bar equipment, handling restaurant equipment, silver service, setting and clearing tables, greeting and seating guests, taking orders and upselling, sales techniques, customer service, and handling payment.
What You Will Achieve
- Recognize the different styles of restaurant service
- Choose and handle crockery, cutlery, glassware, and bar equipment
- Set, serve, and clear tables, including silver service
- Greet guests, take orders, upsell, and handle payment
Program Overview
Service Styles and Equipment
Tableware and bar equipment.
- Types of service in restaurants
- Crockery, cutlery, and glassware
- Bar equipment and handling restaurant equipment
Serving Guests
Looking after guests at the table.
- Silver service and setting tables
- Greeting and seating guests
- Taking orders and upselling
- Sales techniques and payment handling
Certificate Awarded (Paid)
Pass the final course assessment to earn it. The course is free to study; the certificate is optional and has a fee.
Job Outlook
Waiters, banquet servers, and caterers use these service skills to give guests a polished dining experience.
- Waiter
- Private Caterer
Good for: New waiters, bar staff, and banquet servers who want to learn professional service.
Keep in mind: Service skills improve fastest with practice on the floor, so pair the lessons with real shifts.
Bottom line: A practical guide to professional food and beverage service.
Frequently Asked Questions
What is silver service?
A formal style of serving food to guests at the table using a serving spoon and fork, which the course demonstrates.
Does the course cover bar service?
Yes. It covers common glassware for restaurants and bars and the equipment used behind the bar.
How can servers increase sales?
The course explains upselling while taking orders and other restaurant sales techniques that keep customers happy.
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