Introduction to Salon Management
Course facts
- Payment: Free to learn, certificate paid
- Credits: CPD Credits
- Learning style: Self-paced, start anytime
- Format: Text & Interactive
- Video access: Streaming Only
- Refund: Conditional Refund
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Learn salon management: salon services, the manager’s role, recruiting and retaining staff, health and safety, branding, customer service and finance.
A salon’s success depends as much on how it is run as on the quality of its haircuts and treatments. This course covers the salon industry and types of personal care businesses, the services a salon can offer, the manager’s role and skills, recruitment, retention and performance management, workplace health and safety rules, branding, online presence and reputation, customer service excellence, basic financial management, and the technology and software that help run a salon.
What You Will Achieve
- Identify the roles and essential skills of a salon manager
- Manage salon staff through recruitment, retention and performance management
- Comply with workplace health and safety rules in salon operations
- Plan branding, marketing, customer service and finances for a salon
Program Overview
Salon Operations and People
Running a salon and managing its team.
- Introduction to salon management
- Human resource management in salons
- Salon marketing and branding
Customers, Finance and Technology
Serving clients well and keeping the business healthy.
- Customer service excellence
- Salon financial management
- Salon technology and innovation
Certificate Awarded (Paid)
Pass the final course assessment to earn it. The course is free to study; the certificate is optional and has a fee.
Job Outlook
Salon management skills are used by salon owners and managers, store managers and human resources staff in personal care businesses.
- Business Manager
- Store Manager
- Human Resources Manager
Good for: Stylists and beauty professionals moving into salon management, and new salon owners.
Keep in mind: It covers the business side of a salon, not hair or beauty techniques, and asks you to check your own country’s health and safety standards.
Bottom line: A practical introduction to running a salon as a business.
Frequently Asked Questions
Does the course cover managing salon staff?
Yes. It covers the fundamentals of recruitment, employee retention and performance management in a salon.
Does it cover marketing a salon?
Yes. It covers salon marketing and branding, online presence and reputation management, and strategies for customer retention.
Does it cover salon finances?
Yes. It covers basic financial principles and strategies to help salon managers manage the business's finances.
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