A Practical Approach to Training for Results

Have a clear understanding of what the training process should beUnderstand the differences between Technical and Non-Technical (Human Skills) TrainingDevelop a foundational knowledge of Human Behaviour and Basic Human Factor ConceptsUnderstand cultural differences and how they affect the training processGain a clear understanding of the differences between Compliance and Conformance and how they are taken into considering in the training processWe have all experienced varied types of training courses – those which were such a great learning experience and from which we picked up skills to improve the quality of our work and those which we will perhaps have made better use of our time watching a soap opera on television.The course shares how basic human factors, behavioral principles, and experiential knowledge are employed to effectively train, with the purpose of ensuring that theoretical lessons learned can and will habitually be put into practice by trainees.The session starts with gaining a clear understanding of:What the purpose of training should beHow the training process should be structured and runThe principles of the Training TripodProblem-solving principlesThe difference between Technical and Non-Technical trainingThe principle of Appreciative InquiryTo train effectively, the trainer must have a good understanding of Basic Human Factor concepts. These are concepts such as listed below and how they affect the training process:AssertivenessDecision MakingEffective CommunicationLeadership SkillsManagement of ChangeManagement of InformationManagement of Threats ErrorsMotivation and MoraleSafety and Operational CultureSituational AwarenessStress Management of StressWorkload ManagementThe course continues with understanding cultural concepts including Cultural Competence. This leads to one of the major pillars of requirements of the training process – understanding the differences between Compliance and Conformance and their effect on designing and running training processes.The course rounds up with a review of principles learned during the process and how they all come together to shape training processes.Who this course is for:Trainers in all disciplines and industriesAspiring trainers wanting a sound understanding of training principlesExaminers, especially those required to assess Human Skills in the course of their duties