Benchmarking

Benchmarking
- 23%

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Certificate

Paid

Language

Level

Intermediate

Last updated on February 22, 2023 11:31 am
Benchmarking
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Learn the systematic process of benchmarking, comparing, and adapting best practices. Develop realistic plans and identify benchmarking partners for process improvement. Ideal for business process owners seeking improvement.

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What you’ll learn

  • A systematic PROCESS for measuring and COMPARING processes and ADAPTING best practices

After completing this course, participants will be able to:

  1. Recognize the five steps of the basic benchmarking method

  2. Develop a realistic plan and schedule for a benchmarking project

  3. Search and identify potential benchmarking partners by conducting secondary research

  4. Understand how to use the 7 basic Quality Improvement Tools for benchmark process comparison.

  5. Select appropriate recommendations for process improvement

Who this course is for:

  • Business process owners seeking improvement

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