Business Etiquette: Master Communication and Soft Skills
Learn how to show professionalism in the workplace and get essential office etiquette tips for professional communication at work.
Who is the course for?
This course is designed for anyone looking to show their most professional selves at work.
It will be particularly useful for those new to the workforce, university students preparing to enter the world of work, as well as those returning to work or entering a new role in a business setting.
What will you achieve?
By the end of the course, you‘ll be able to…
Explore professional representation, conduct and attributes
Identify workplace etiquette in communications, behaviour and practice
Explore how appearance, attitude and behaviour has significant impacts on employability
Evaluate the principles of professional communication when using email
Reflect on the social rules which apply in email correspondence, including CC BCC and signatures
Identify the key elements of email and the tools which can be applied to improve email etiquette.
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