Communication Skills | Free diploma

This free online communication course will teach you the core skills of effective communication. You will be shown techniques to help improve your ability to listen, as well as how to improve your ability to speak considerately and politely. The importance of culture, context, and body language will also be discussed. This will be a great boost to both your personal and professional development. So, why wait? Start learning, today!

What You Will Learn In This Free Course

Understanding The Communicative Environment

This module introduces you to communication in the context of soft skills. It draws on the main models of communication to identify the various components of the communication process and to understand potential barriers to achieving effective communication.

Listening and Speaking

This module explains the various components involved in the listening and speaking processes. It identifies barriers to effective listening and speaking based on culture, context and personal or environmental factors, and explains strategies for achieving effective inter-personal communication in socio-cultural environments.

Visual And Aural Perception

This module explores how we perceive the world through visuals and sounds. It examines the role of visual and aural perception in our understanding of meaning, and their relevance in the context of multimedia culture and new technologies.

Nonverbal Communication

This module will guide you through body language as a vital components of nonverbal communication. It explores the role of culture, gender, social status and other factors in expressions of nonverbal communication, and examines facial expressions as a source of information about emotions.

Diploma in Communication Skills – First Assessment

Assessment of modules 1, 2, 3, and 4 of free diploma course in communication skills: – Introduction to Communication. – Visual and Aural Perception. – Conversation. – Nonverbal Communication. You must score 80% or more to pass this assessment.

Group Dynamics

This module explores the role of communication behaviour in building and maintaining positive relationships. It also examines different types of groups and the factors which affect group dynamics.; Module

Conflicts And Networking

This module explores various types of conflicts and the role of verbal and nonverbal communication in conflict resolution. It also examines the significance of traditional and social networking.; Module

Introduction To Persuasion

This module explores the role of communication and relationships in the art of persuasion. It also discusses the effectiveness of different negotiator characteristics and negotiation techniques in reaching mutually satisfactory agreements between parties.

Introduction To Motivation

This module explores the area of motivation ? examining various theories on what drives people to achieve goals. It identifies strategies and techniques for improving motivation and examines the importance of motivational skills for effective leadership.

Diploma in Communication Skills – Second Assessment

Assessment of modules 6,7,8, and 9 of this free diploma course on Communication Skills: – Group Dynamics. – Conflicts And Networking. – Persuasion. – Motivation. You must score 80% or more to pass this assessment.

Course assessment