Communication Skills | Group Work and Networking
Learn about building and maintaining relationships, group dynamics and conflict management, along with networking in relation to social media.
This free online Communication Skills course teaches about group work and networking. Any relationship can experience conflict at some point in time. With this course, you will learn the role of communication in building and maintaining relationships. You will study the theories of group dynamics, the main types of groups, verbal and non-verbal communication strategies and conflict-handling styles, and the importance of having a social network.
What You Will Learn In This Free Course
Group Dynamics
This module explores the role of communication behaviour in building and maintaining positive relationships. It also examines different types of groups and the factors which affect group dynamics.
Conflicts And Networking
This module explores various types of conflicts and the role of verbal and nonverbal communication in conflict resolution. It also examines the significance of traditional and social networking.; Module
Course assessment
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