Conflict Resolution in the Workplace
Learn about Conflict Resolution in the Workplace in this FREE online training course.
This free online course Conflict Resolution in the workplace teaches students about setting workplace policies for conflict resolution and workplace civility. Students will learn about workplace harassment. They will then learn about conflict resolution. The course wraps up with a lesson on civility in the workplace. “So, why wait? Start this course today and learn about conflict resolution in the workplace.
What You Will Learn In This Free Course
Workplace Harassment
In this module, Workplace Harassment, students will learn about harassing behaviors and how to manage them in the workplace. Students will learn about developing an anti-harassment policy and proper procedures in the workplace. The module will then cover fake allegations. Students will learn about sexual harassment.
Conflict Resolution
In this module, Conflict Resolution, students will learn about resolving workplace disputes. Students will learn about styles with TKI. The module explains how to create an effective atmosphere and a mutual understanding. Students will learn about getting to the root cause and generating options and building solutions.
Civility In The Workplace
In this module, Civility in the Workplace, students will learn about work etiquette. Students will also learn about cost and rewards and conflict resolution. The module will go into getting to the cause. Students will then learn about communication and negotiation. You will learn to identify the need. Finally students will learn about writ
Course assessment
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