CRM Fundamentals and Practice: Salesforce Automation – CX Course
Learn how to use Salesforce automation to make processes and workflows more effective, and explore CRM best practice, in this CRM skills course created by industry experts.
Who is the course for?
This course is aimed at professionals seeking to improve customer experience and success through using CRM systems. It would be suitable for early-career professionals, those looking to move to CRM roles, or biz dev, product, or marketing professionals.
Want to build on the skills you learn on this course? This course, from the same provider, will help develop your knowledge further:
CRM Fundamentals and Practice: Salesforce Reports, Objects, and Data Management
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