Diploma in Supervision

This free online Supervision diploma teaches you about different ways of giving support to other people and helping them develop good habits, perform more effectively, and feel more comfortable at work. Good supervisory skills are the foundation of strong professional relationships, this course will teach you the supervision and leadership skills that can help you to build and maintain cohesive, effective teams.

What You Will Learn In This Free Course

The Theory of Supervision

In this module, you will be introduced to supervision. You will learn about the different responsibilities and principles of a supervisor and when delegation is needed in your work. This module will also explain leadership and leadership principles.

What Makes a Good Supervisor?

This module will teach you about the qualities of a supervisor. You will learn about how gaining trust can have an impact on your employees and the difference between mentoring and coaching. This module will also explain the everyday functions of a supervisor and why good supervisors are important in the workplace.

Diploma in Supervision – Assessment One

You must score 80% or more to pass this assessment.; Module

Effective Communication Skills

In this module, you will learn about effective communication and listening skills for supervisors to implement in the workplace. You will also learn about recruiting employee and the selection process.; Module

Communication Skills Needed During the Hiring Process

In this module, you will learn about communication skills needed for the different strategies for hiring employees. You will also learn about steps that help to welcome an employee into a new workplace environment.

Diploma in Supervision – Assessment Two

You must score 80% or more to pass this assessment.; Module

Motivating Employees

In this module, learn how to motivate employees by learning different theories of motivation such as Maslow’s hierarchy of needs and the ERG theory.; Module

Providing Supervision

In this module, learn how and when to provide supervision for both staff and volunteers. This module will also teach you about helping staff to grow.; Module

Performance

In this module, learn about conducting performance reviews, how to correct performance problems, and performance management.; Module

Preventing and Managing Bullying at Work

In this module, learn how to manage bullying in the workplace by studying topics on problemsolving, how to make decisions, and dealing with conflicts.; Module

Diploma in Supervision – Assessment Three

You must score 80% or more to pass this assessment.; Module

Managing Groups and Teams

In this module, you will learn about effective ways to manage groups and teams in the workplace. You will learn about using KASH to improve the team and how to resolve team conflict.; Module

Taking Action in the Workplace

In this module, learn how to take corrective action as a supervisor and how to prevent and handle a grievance. This module will also teach you how to manage change in the workplace.; Module

Diploma in Supervision – Assessment Four

You must score 80% or more to pass this assessment.; Module

Course assessment