Email Etiquette for Administrative Assistants – 2023 Edition
Learn how to write better emails and increase productivity with Email Etiquette for Administrative Assistants. Perfect for all levels, this course covers business etiquette, clarity in writing, and boundary setting. Ideal for those who correspond regularly with managers and colleagues, this course is not aimed at sales or direct marketing emails. Join instructor Erin, an experienced administrative assistant, and improve your email communication skills today.
What you’ll learn
- Rrite better emails, faster.
- Use email to increase productivity.
- Build your professional reputation through email communication.
- Adapt your emails to accommodate different audiences and work situations.
- Compose clear emails for maximum readability, comprehension, and impact.
- Respond to confusing or unclear emails.
- Write great subject lines, greetings, sign-offs and signatures.
- Use the ‘To’, ‘Cc’, ‘Bcc’ and ‘Reply all’ fields correctly.
- Set boundaries and say “no” without burning bridges.
- Write with an appropriate and upbeat “tone”
- Use templates, undo send, and smart compose features to write flawless emails with confidence.
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Did you know that it’s estimated that workers receive an average of 80 emails per day? Email is now the preferred mode of business communication, which means everyone must be able to share information quickly, clearly, and with complete accuracy.
WHO THIS COURSE IS FOR
Welcome to the course, Email Etiquette for Administrative Assistants. While this course was designed for all types of admin, including in-office executive assistants, virtual assistants, and even personal assistants, anyone who writes daily emails as part of their job will learn from this course. This course is also perfect for all levels – from beginners – to pros who want to brush up on email correspondence skills.
Given that there’s an increased responsibility for administrative assistants to have great writing skills, this course covers everything from business etiquette to writing for clarity, to how to respond to confusing requests, to boundary setting.
THIS COURSE INCLUDES
This course is comprised of both video and text-based learning. It also includes lots of bonus material, like scripts to help you craft perfect email and tools to help you create templates for repetitive emails. It’s packed with quizzes to test comprehensive and hands-on activities to help you take your email from zero to hero.
ABOUT THE INSTRUCTOR
I’m your instructor, Erin, and I’ve worked as an administrative assistant for over 12 years. I became a remote VA nearly a decade ago and now help other assistants run lucrative and successful assistant businesses. Thanks for joining me on this email journey. This course is going to help you be the best colleague you can be – and I’m excited to see you in the course.
Who this course is for:
- People who correspond regularly with managers and colleagues by email.
- Admin who need to get ideas across quickly for maximum readability, comprehension, and impact.
- This course has been created with Executive, Personal, and Virtual Assistants specifically in mind.
- This course is NOT aimed at people writing sales or direct marketing emails.
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