Emotional Intelligence at Work








Last updated on November 29, 2023 12:11 pm

Explore how emotional intelligence helps us to understand ourselves and others, resolve conflict and build better relationships.

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Who is the course for?

This course is for anyone with a professional or personal interest in exploring emotional intelligence in workplace settings. It is suitable for those with a background in business, psychology or with relevant work experience and for those who wish to expand their existing emotional intelligence skills. It is part of the MSc Business and Organisational Psychology, which is accredited by the Association for Business Psychology.

Please note that the individuals detailed in the ‘Who will you learn with?’ section below, are current staff members and may be subject to change.*

What topics will you cover?

The origins of emotional intelligence

The trait, ability and mixed models of emotional intelligence

How to measure emotional intelligence

Criticisms of emotional intelligence research

How emotional intelligence can be applied in organisational settings

Emotional intelligence interventions

What will you achieve?

By the end of the course, you‘ll be able to…

Describe and define emotional intelligence and identify its components

Identify differences between trait, ability and mixed models of emotional intelligence

Apply the concept of emotional intelligence to a workplace setting

Demonstrate what makes emotional intelligence different from ‘traditional’ intelligence

Explain how emotional intelligence can be used to improve inter-personal relationships and guide self-development

Compare and contrast interventions designed to develop emotional intelligence in the workplace

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