Essential Soft Skills: Listening

0
Certificate

Paid

Language

Level

Intermediate

Access

Free

Last updated on March 14, 2025 11:31 pm

Truly listening to your clients and colleagues will improve your productivity and success. Master this overlooked skill in this free communications course.

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The ability to listen is the foundation of all communication and the basis for much success in the workplace. In this course, you will learn the benefits of effective listening skills and how to improve your attention when listening. You will master the art of not interrupting and how to ask for clarification during discussions. Improving listening skills will help you get further in both your professional and personal life.

What You Will Learn In This Free Course

  • Explain how you can listen with grea…
  • Summarize how you can increase your …
  • Discuss how to retain information fr…
  • Outline the process of understanding…
  • Explain how you can listen with great attention
  • Summarize how you can increase your focus and attention on a speaker
  • Discuss how to retain information from customers, colleagues, clients and supervisors
  • Outline the process of understanding spoken information in the workplace
  • Summarize how to become a better communicator
  • Explain the importance of good workplace relationships with everyone
  • Describe how you can improve your body language when listening to others
  • Outline the benefits of being a good listener in the workplace
  • Describe how to learn active learning techniques
  • Listening Skills to Advance Your Career

    In this module, you will learn how to improve your listening skills and increase your focus and attention in business meetings and discussions. You will also learn the importance of taking notes during a meeting and how to ask for clarification during a meeting or business discussion.

    Course assessment

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      Essential Soft Skills: Listening
      Essential Soft Skills: Listening
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